The 奥古斯塔 Technical College Information Technology Department offers various services to faculty, 工作人员, 和学生. These services include user account creation and support (i.e. password assistance), hardware and software support of college-owned equipment, and various other services.
Multi-Factor Authentication (MFA) Enrollment
In the interest of Cyber Security and your account, 奥古斯塔 Tech is rolling out Multi-Factor Authentication (MFA) . This means that when you access various school provided applications (i.e. - e-mail, Blackboard, etc.) you will need to verify your identity by means of a device that you have access to, in order to run a verification. This device is most commonly a cell phone. MFA is an extra layer of security designed to ensure that you are the only person that can access your 奥古斯塔 Tech IT account, even if your password is stolen.
To begin go to the Okta登录页面 and sign in using your 奥古斯塔 Tech email and password. If you need assistance, please contact IT using one of the methods below.
它帮助 Desk Ticketing system
http://augustatech.freshservice.com
它帮助 Desk Hours of Operation:
Monday-Thursday: 9:00 a.m. - 5:45 p.m.
星期五:上午8:30.m. - 3:00 p.m.
它帮助 Desk Contact Information:
Student Tickets: Submit the 它帮助 Desk Request Form
Phone: (706) 771-4864
电子邮件: AugTech_IT_helpdesk@medlinktech.com